Leadership Lessons: From Infantry Marine to Channel Program Leader
- Justin Endres
- Jul 16, 2023
- 3 min read
Updated: Jun 20, 2024

Leadership is a quality that transcends boundaries, and it is exemplified in various fields, including the military and the business world. Let's explore the parallels between being an Infantry Marine and leading a channel program for a startup company. The lessons learned from the rigors of military service can be invaluable in shaping effective leadership strategies in the business domain.
1. Adaptability and Flexibility
Adaptability and flexibility are paramount. An Infantry Marine must be prepared to face unforeseen challenges in dynamic and often hostile environments. Similarly, as a channel lead, navigating the ever-changing landscape of the channel ecosystem demands the ability to adapt swiftly to market shifts, competitor actions, and customer/partner needs. The lesson here is to embrace change as an opportunity to grow and succeed. Highly adaptive organizations, channel programs, and channel leads should be resilient, bounce back from adversity and navigate obstacles quickly, and anticipate the need for change before it’s too late.
Highly adaptable channels share some common traits:
They have well-defined expectations, goals, and corporate culture. Adaptable channel program managers are forward-thinking and recognize the importance of change, anticipate it, and actively seek it out. Adaptability is woven throughout everything they do. It is a part of how they do business. Every member of the team is emotionally connected in some way to the mission narrative.
They are creative. Creativity is a natural derivative of adaptability because it requires one to be open-minded and willing to embrace new ideas with flexibility. Channels must adopt this same level of creativity.
They have problem-solving mindsets. Many positive changes are led by organizations that can anticipate the solution to a problem before it presented itself. They enlist the feedback and participation of broad cross-sections of employees when developing action plans and solutions.
2. Effective Communication
In the military, clear and concise communication is a matter of life and death. An Infantry Marine must relay crucial information accurately to ensure the success of missions and the safety of their team. Similarly, effective communication with channel partners, internal teams, and stakeholders is essential for achieving shared goals in the corporate world. Leaders who excel at communication foster trust, transparency, and collaboration within their organization.
Whether internal or external communication, remember when drafting your message, shift your perspective to that of your listener for the best outcomes.
3. Building and Leading a Team
An Infantry Marine knows that the strength of the team is greater than the sum of its individual parts. Cohesion, camaraderie, and mutual respect are the foundations of a successful military unit.
But some of those businesses may find their biggest hurdle is internal. When leaders aren't in alignment, the company as a whole can't be. Out of alignment, they disagree on how to lead their teams, execute a new strategy or maintain a competitive edge. The stress at the top trickles all the way down to the teams doing the daily work.
Ninety-two percent of the companies surveyed by Deloitte indicated their focus was "redesigning the way we work" to orient themselves around a team dynamic rather than a hierarchy-focused one.
Translating this lesson into the business world, channel managers must build strong relationships with their partners, align goals, and create a sense of belonging to drive collective achievements. Nurturing a sense of teamwork and instilling a shared vision are fundamental aspects of effective leadership.
4. Decision-making under Pressure
In the heat of battle, Infantry Marines must make quick and critical decisions that can have far-reaching consequences. As a channel program manager, you may also face high-pressure situations, where choices impact the company's bottom line or the success of partnerships. Learning from the military, it's crucial to remain composed, analyze information, and make well-informed decisions swiftly, even in challenging circumstances.
5. Leading by Example
Infantry Marines lead by example, and their actions speak louder than words. This principle is equally vital in the business world. A channel program manager must embody the values and work ethic they expect from their team and partners. Demonstrating dedication, integrity, and resilience inspires others to follow suit, fostering a culture of excellence within the organization.
The experiences and lessons learned as an Infantry Marine offer a unique perspective on leadership, which can be effectively applied to leading a channel program for a startup company. The good news is you don't need to join the Marine Corps to be proficient at leading a world-class channel. Emphasizing adaptability, communication, teamwork, decision-making, and leading by example are principles that transcend industries and contribute to exceptional leadership in any context, especially the channel. By drawing on the strengths of both worlds, leaders can forge cohesive and successful teams that thrive in the face of challenges and drive their organizations to new heights of achievement.
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